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Mechanical room with insulated chilled water piping and a row of red pumps maintained by IEI

Capability

Facilities Operations & Maintenance

IEI provides comprehensive facility operations, engineering, maintenance, repair, inspection, and lifecycle support for complex government and institutional facilities.

50M+ SFFederal and institutional real property supported and assessed
500+Federal facilities supported
10+ YearsContinuous O&M performance on major federal installations
100%Documented PM completion on the VA Leavenworth CMOP program

The challenge

Mission-critical facilities cannot tolerate unplanned downtime, deferred maintenance backlogs, or compliance gaps — and most agencies are asked to do more with a shrinking in-house workforce.

How we execute

  1. 01

    Staff with credentialed trades and engineering personnel matched to the facility's systems.

  2. 02

    Operate on a documented PM/PdM schedule tied to the client's CMMS and reporting cadence.

  3. 03

    Measure performance against service levels, condition data, and lifecycle cost.

Scope

IEI delivers

  • Predictive maintenance
  • Preventive maintenance
  • Corrective maintenance
  • HVAC
  • Plumbing
  • Electrical
  • Lighting
  • Elevator / VTE maintenance
  • Fire and life-safety systems
  • Custodial services
  • Grounds maintenance
  • Facility inspections and daily tours
  • Facility condition assessments
  • Disaster preparation and recovery
  • Lifecycle cost analysis
  • Facility benchmarking
  • Renewable-energy system maintenance

IEI in the field

IEI technician servicing chilled water piping and gauges in a mechanical room
Chilled water system service
Three IEI team members standing in a central chiller plant with green condenser water piping
Central plant operations team
Chiller plant with insulated piping and heat exchangers maintained by IEI
Chiller plant maintenance
IEI technician in a hard hat working inside an electrical controls panel
Controls and electrical work
Historic federal building lobby with marble columns maintained under IEI facility operations
Historic federal facility care
IEI technician performing maintenance at a public pool and water slide facility
Recreation facility upkeep

Complex systems

Experience beyond routine maintenance

IEI's facilities experience includes the operation, maintenance, repair, assessment, and modernization of complex mechanical, electrical, life-safety, controls, and mission-critical building systems.

Central plants & HVAC

  • Water-cooled and air-cooled chillers by York, Trane, Carrier, McQuay, Daikin, Multistack, and Petra
  • From approximately 30-ton scroll chillers through twin 850-ton York centrifugal chillers

Boilers & hydronic systems

  • Commercial boilers and Viessmann condensing boilers up to 2,200 MBH
  • Domestic steam and hot-water systems
  • Primary/secondary distribution, pumps, and VFD-controlled systems

Air distribution

  • AHUs, VAV systems, PIUs, and FCUs
  • Electric and hydronic reheat
  • Make-up air systems

Mission-critical cooling

  • Liebert CRAC systems serving data centers and server environments

Emergency power

  • Diesel generators up to 2,500 kW — Caterpillar and Cummins
  • ASCO automatic transfer switches; Eaton and Siemens switchgear
  • UPS systems and photovoltaic arrays up to 1 MW
  • Fire and jockey pumps

Performance example

VA Leavenworth CMOP

100%

Preventive maintenance completion

Documented PM completion on the program.

99%

Uptime

Documented facility uptime.

Technology Enabled

Facilities + Technology

IEI can integrate project-specific digital workflows, dashboards, asset intelligence, automation, and AI-enabled tools into facility operations.

Technology & Innovation

Projects & Past Performance

Facilities Operations & Maintenance projects

U.S. Embassy Djibouti

Chiller Plant Replacement

$7.26M replacement of twin 415-ton chillers in a corrosive coastal environment with two-hour maximum shutdown windows.

VA Leavenworth CMOP

Facility Operations & Maintenance

Continuous O&M performance since 2014 with 100% preventive maintenance completion and 99% uptime.

Related

Connected capabilities

Let's talk

Complex mission?
Bring IEI to the table.

Whether you're maintaining a mission-critical facility, addressing an environmental hazard, modernizing infrastructure, improving building performance, or exploring new technology, IEI brings the people and expertise needed to move the mission forward.